Based in Greenville, South Carolina, TechForce is the combined effort of Tyler Turner and Robert Smith. TechForce is more of an evolution really. What began as a part time company (Tyler the Computer Guy), has grown into the full-time IT Solutions Provider you see today. TechForce was formed in November of 2014, when Robert partnered with Tyler, to help him take what he started to the next level. Their partnership was a logical fit, as they share similar beliefs when it comes to work ethic and how you, the client, should be treated.
TechForce specializes in all forms of PC and Apple repair, network engineering, management and repair, preventative maintenance and remote monitoring, as well as phone, email, and remote desktop support. One of their core beliefs is that all technical problems have solutions. The key to a successful resolution for their clients is finding the most efficient and economical answer to their problems, all while providing the best customer service possible.
The Upstate area has many choices for computer repair. What sets TechForce apart is their goal to make the process painless and productive for you the client, while doing so with competitive, affordable rates. TechForce implements a very unique ticketing and repair tracking system, that keeps their clients in the loop through each step of the way. All clients receive access to their own personalized portal, to monitor progress of current jobs, easily submit questions or new tickets, and search the history of their prior jobs. Often times, that history will show clients patterns with computer issues that they might not have otherwise easily identified. That, in turn, can aid in preventing future problems, thus saving them time and money.
When you're faced with critical computer problems, let TechForce work for you.
Tyler developed a love for computers early on. His father introduced him to computing and web design, back in the early 90’s, when he brought home an Apple computer. From there, his next step in developing his skill set was on a Windows 98 machine. Along the way, he honed his skills, with the help of friends and family, by trial and error. He found that he had had a natural aptitude for identifying and solving problems, so he went on to receive his Associates Degree in General Education (with an emphasis in computing, followed by his Bachelors Degree in Information Systems Security.
Shortly after meeting his wife Heather in Washington state, they relocated to Greenville. They settled quickly, and became active members within their church, establishing strong roots in the Upstate. In 2010 they welcomed their newborn daughter, Mikayla.
The birth of their daughter prompted Tyler to leave his position with a local computer repair company, so that he could focus his full attention on raising her. Tyler soon discovered that he could balance both of his passions, being a great father and helping people resolve their computer issues, so he formed his own part time PC repair and IT company, "Tyler the Computer Guy". Tyler's main focus with that company was, and still is, his attention to detail, offering great service, and doing so at affordable rates.
Soon after, the leaders of First Baptist Simpsonville took notice of Tyler's skill set, and retained him to be their IT specialist. His new responsibilities included overseeing the church's large networks, spread out over four campuses. He quickly earned a reputation for being a very efficient and affordable technician, and through word of mouth, he grew his business into something that he knew he would one day need to expand into a fulltime venture.
When he's not tackling IT issues, Tyler enjoys donating his time to the production and lighting management end of his church's services. He also is an avid off road and Jeep enthusiast. His other hobbies include Paintball, RC vehicles, and candle making with his wife.
Robert was introduced to computers early in his life when his 5th grade principal brought in his own personal Apple IIe and showed the class how to write basic code, a big deal in the early 80's. From there his mother reinforced his budding interest in computers. A Novell Administrator at the time, she took him to work with her on the weekends. There he was introduced to the IBM 286 and 386, which further cemented his curiosity in computing.. By the time he was in high school, Robert built his first computer, a 486 with Windows 3.1.
A couple of years out of high school, Robert started a family, and welcomed into the world his only child, Conner. After taking jobs in customer service and manufacturing, Robert realized that working in IT is where he wanted to be, not only because that's what he loved, but to help secure a stable life for his son. So he went back to school, attending ECPI for A+, Network+, and MCSE coursework. With those certifications out of the way, he secured a job with a local computer company, where he remained for eleven years before co-founding TechForce.
Robert enjoys gardening, landscaping, paintball, camping (the colder the weather the better!), anything to do with Batman or Transformers.